Shipping & Payment

How long will it take for my order to arrive?

Usually it takes about 3-5 days to prepare your order for shipping. Your order will be sent either through UPS or FedEx, which takes about 5-7 days to arrive. Once shipped, you'll receive a tracking number via email where you'll be able to see the shipping status of your order. 

Please contact me if you'd like expedited and rush shipping options, which are available for an additional fee.

Close-up of a woman holding a pink peony flower near her chest, with visible hands and part of her red garment, against a neutral background.

Do you charge sales tax?
Yes, sales tax is included in the price of the artwork.

Which payment methods do you accept?
Credit and debit card payments are accepted through several payment methods, including Stripe and Paypal. Payment plans are also available.

Back view of a woman with short curly hair, wearing a white off-shoulder top, with a tattoo of a winged griffin on her right shoulder blade, in front of a red and white floral patterned background.
Painting of a woman with dark hair holding a large bouquet of white orchids against a gold background, with her eyes closed and a peaceful expression.

Do you accept returns/refunds?
I do not accept returns and/or refunds for original artwork.

I do offer refunds for prints due to damage or loss in the mail. In this case, I would need images of the damaged print in order to process a refund and replacement print. 

There is a 15-day window for refund claims because of damage. Please contact me via my website's contact page or by email to request a refund due to damage.

There are no returns/refunds for original artworks that arrive undamaged or are lost in the mail. 

Have any other questions not covered here? Feel free to send me a message through my website's contact form and I'd be happy to help.

What is the cost of shipping?

The shipping cost is included in the price of the artwork. 

International orders are accepted in a case by case basis. Please reach out to me via my website's contact form if your order is international so I can send you a shipping quote. 

A woman with long gray hair painting a portrait of a person with short, curly dark hair and a winged tattoo on their back.

When will I receive my artwork when ordered via a payment plan?

 Your artwork will be shipped once I receive the first installment of your monthly payment plan. Payment plans are processed (interest-free) via automatic payments to your credit or debit card via Afterpay.

 For more information on Afterpay, please click here.

A painting of a woman with long brown hair wearing a red robe and purple lingerie, surrounded by pink and white roses, against a blue background.